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Handover checklist
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Step
1
of 4
Email
*
Name
*
First
Last
Are you a host or a renter?
*
Host
Renter
Starting new rental or returning the car?
*
Starting new rental
Returning the car
Next
Does the vehicle have new damage?
*
Yes
No
Submit a support request including the following
*
Accident details: date, time, location, circumstances
Other parties involved (if applicable)
Describe the nature of the damage
Attach photo and video records of the damage
You can submit your request here:
Create support ticket
Check the driver licence
*
Photo - is this right person?
Date of birth - meets the age requirement for your car?
Expiry date - is the licence current?
Make sure to check the renters identity. Their driver's licence number and full name are temporarily revealed on your booking details page 24 hours before the start of the rental - please match these details against the licence of the person picking up the car.
Explain the following to the renter
*
Main controls and features
Driving controls
Autopilot (if applicable)
How to charge the car
Previous
Next
Vehicle details
Vehicle registration number
*
Mileage in km
*
Battery Charge Level
*
Choose
100%
90%
80%
70%
60%
50%
40%
30%
> 20%
Is the car exterior clean?
*
Yes
No
Is the car interior clean?
*
Yes
No
Previous
Next
Document the vehicle condition
Take photo and video records and store them for a minimum of 3 months.
*
Car exterior
Car interior
Dashboard showing mileage and battery level
Close-up of any damage
Additional notes (optional)
Previous
Submit
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